The Chatbot designed to improve patient and population health outcomes
Clinic Chat delivers AI-driven digital health solutions designed to expand patient access, empower illness self-management, and relieve overburdened clinical staff. We provide scalable, cost-effective technology that directly tackles today’s most critical health care workforce and access challenges.
Our Partners
Our AI Agents Support Care Delivery for a Significant ROI
Using our systems, people can get support to retain health benefits, care providers get help with routine care management tasks and patients get effective chronic illness self-management.
To facilitate access to care, we offer a Medicaid redetermination and work requirement AI Agent (the Digital Safety Net Agent) that helps Medicaid beneficiaries document income eligibility every 6 months and work requirements monthly.
To support care managers and clinic staff, we offer a clinical decision support tool (the CDST Agent) to automate data collection for patient assessments in compliance with Medicaid service provision and waiver compliance documentation. Assessments include the PHQ-9, PRAPARE (or other preferred assessment of Social Related Health Needs), and a combined Nutrition and Physical Activity assessment.
To facilitate improved patient self-management, we offer Patient Self-Management Agents to help patients maintain healthy behaviors in support of health outcomes. Based on data from clinical trials, we encourage system optimization through patient tailored educational campaigns focused on campaign specific topics (including, but not limited to cardiovascular content, screening for substance use and mental health, sexual health, and perinatal well-being). Campaigns include a regular cadence of SMS messaging sent to patient’s phones and last one-week to three-months.
Easy to integrate with full HIPAA compliance
Clinic Chat is easy to integrate into your current system without requiring a large time commitment from IT staff. User adoption is also easy due to familiar text- and web-based messaging.
- Operates independently of electronic health records
- Requires only minimal coding for integration
- Uses encrypted information for confidentiality
Why Clinic Chat?
Clinic Chat can be a difference maker for your health system or organization. And because it’s easy to integrate, you’ll be up and running quickly so you can start to see improved patient outcomes.
Always On
Users can securely access the system anytime, 24/7
Seamless Integration
Integrates into your current system without burdening IT staff
Greater ROI
Helps care providers reduce costs, staff to reduce burnout and patients effectively control their chronic conditions
Saves Time
Automate routine tasks so care staff can focus on patient needs
Better Outcomes
Increased preventive care, more screenings, and elevated HEDIS outcomes
HIPAA Compliant
Operates independently of all electronic health records
Not your typical healthcare chatbot
We’re experts on communication strategy and AI systems design. Our specialty is to ensure equitable access to information no matter the cultural or linguistic needs of your patients. We also have a deep understanding of the diverse technology preferences people may have.
Frequently Asked Questions
A Chatbot is an artificially intelligent (AI) assistant that will answer questions
you have about different topics. You may have heard about Chat GPT, Gemini or
Claude—those are all chatbots. Our Clinic Chat chatbots are different. We focus only on health, and all the answers our users see are written by a human. We rely on advisors to guide us in getting information to answer your questions that is medically accurate and validated.
We use AI to help us understand what users are asking. Our systems rely on large language models to interpret user queries and then review the information we have developed to provide an answer to each query. We are constantly improving the experience and adding new answers we don’t have.
Chat GPT and other AI Chatbots are called “generative” chatbots that rely on large language models both to interpret user queries and to “generate” answers from information available on the Internet. Sometimes generative AI Chatbots can give the wrong information. Sometimes they get off track and can give nonsensical answers—this is called “hallucination”. We use large language models like Chat GPT does, but our system is called a “deterministic” system. This means we do not “generate” responses—all our chatbot answers come from a carefully built library that has been reviewed for accuracy—so our chatbot will not misinform and it will not hallucinate.
People can have confidence that the information they get from our systems has been reviewed by medical providers and other professionals who can judge the quality of the information we provide. People can also have curated information, tailored to their programs so they can have access to both a greater breadth and depth of content not typical of a simple google search.
Since 2022 we have been implementing projects with community-based organizations, educational institutions and healthcare organizations. Our community-based organization partners include The Colorado Cancer Coalition and the Colorado Black Health Collaborative. We have implemented projects with the Colorado School of Public Health, Fort Lewis College, the University of Texas Health San Antonio and the University of Tennessee. Clinic Partners include Boulder Valley Health Center, Denver Health and Hospital Authority, Salud Family Health Centers, Stride Community Health, Rio Grande Hospital and Healthcare Clinics and Southwest Health Systems.
See how it works
Watch a demo to see how Clinic Chat’s artificially intelligent chatbot uses machine learning and natural language processing to motivate patients to create lasting change.