Get Real Results While Letting
Clinic Chat Do The Work
With engaging, automated text- and web-based messaging, Clinic Chat will help drive improved patient outcomes. Message design utilizes evidence-based social science theory to increase engagement and nudge users forward in a positive way.
Improve HEDIS outcomes and boost ROI
With Clinic Chat, organizations can help those eligible for Medicaid retain their benefits. They can ease the workload of case managers by automating screening and data collection for patients, freeing up their time to work on more complex cases. They can make sure patients have access to information, support and coaching for chronic illness self-management in between clinic visits. All this adds up to valuable cost savings and more consistent reimbursement for care provided using low cost, scalable tools to ensure a strong ROI.
- Improve HEDIS outcomes
- Realize tangible ROI
- Free up staff time for patient care
- Improve patient access to services
- Help change patient behavior
- Ability to customize chatbot
Easy to integrate with full HIPAA compliance
We recognize the critical importance of patient privacy and the need to remain in strict compliance with HIPAA regulations. Our systems are fully HIPAA and SOC-2 compliant and Clinic Chat takes great care in ensuring data privacy and security. Our chatbots can be setup easily, quickly and with minimal effort on your end. We take pride in our ability to make things as safe, simple and easy for both our partners and individual users.
- Easy integration without burden to IT staff
- Only minimal coding required for integration
- Algorithms and code can be shared if needed
- All data encrypted and deidentified
- Fully HIPAA & SOC-2 compliant
- Operates independently of all EHR
Key Features
Clinic Chat is a scientifically-validated artificial intelligence-based chatbot that supports and encourages healthy behaviors among patients.
Automate routine tasks
Allows staff to better focus on patient care
Drive higher revenue
Clinics can drive more consistent reimbursement through automated data collection and patient self-screening and appointments.
Change patient behaviors
Patients improve their health behaviors and show improvements in chronic illness outcomes
Improve patient engagement
Patients can drive conversation and interaction anytime, anywhere
Enhance your image
White label use of our system will allow your org to leverage are capabilities seamlessly
Completely customizable
We'll consult with you to customize our chatbots to fit your unique needs
Frequently Asked Questions
A Chatbot is an artificially intelligent (AI) assistant that will answer questions
you have about different topics. You may have heard about Chat GPT, Gemini or
Claude—those are all chatbots. Our Clinic Chat chatbots are different. We focus only on health, and all the answers our users see are written by a human. We rely on advisors to guide us in getting information to answer your questions that is medically accurate and validated.
We use AI to help us understand what users are asking. Our systems rely on large language models to interpret user queries and then review the information we have developed to provide an answer to each query. We are constantly improving the experience and adding new answers we don’t have.
Chat GPT and other AI Chatbots are called “generative” chatbots that rely on large language models both to interpret user queries and to “generate” answers from information available on the Internet. Sometimes generative AI Chatbots can give the wrong information. Sometimes they get off track and can give nonsensical answers—this is called “hallucination”. We use large language models like Chat GPT does, but our system is called a “deterministic” system. This means we do not “generate” responses—all our chatbot answers come from a carefully built library that has been reviewed for accuracy—so our chatbot will not misinform and it will not hallucinate.
People can have confidence that the information they get from our systems has been reviewed by medical providers and other professionals who can judge the quality of the information we provide. People can also have curated information, tailored to their programs so they can have access to both a greater breadth and depth of content not typical of a simple google search.
Since 2022 we have been implementing projects with community-based organizations, educational institutions and healthcare organizations. Our community-based organization partners include The Colorado Cancer Coalition and the Colorado Black Health Collaborative. We have implemented projects with the Colorado School of Public Health, Fort Lewis College, the University of Texas Health San Antonio and the University of Tennessee. Clinic Partners include Boulder Valley Health Center, Denver Health and Hospital Authority, Salud Family Health Centers, Stride Community Health, Rio Grande Hospital and Healthcare Clinics and Southwest Health Systems.
See how it works
Watch a demo to see how Clinic Chat’s artificially intelligent chatbot uses machine learning and natural language processing to motivate patients to create lasting change.