SMS Terms and Privacy Policy

Last updated: 9/19/2023

SMS Terms 

“Clinic Chat” also known as “Clinic Chat, LLC” offers the option to our customers to engage in conversations with an artificially intelligent chatbot related to health promotion and illness prevention and management. Message frequency varies. Message and data rates may apply. Reply HELP for HELP. Reply STOP to cancel. Carriers are not liable for delayed or undelivered messages.

Privacy Policy

Opt-in consent data, mobile numbers or personal information from mobile subscribers will not be shared or sold to third parties.

INFORMATION COLLECTION for Web-based and SMS messaging:

We collect the following from users of our chatbots regardless of whether they use a web-based or phone-based bots:

  1. Date and time of questions posed to any chatbot
  2. Questions posed to any chatbot by a user
  3. Answers provided by any chatbot to the user

We collect the following from users of our phone-based bots:

  1. telephone numbers

We do not collect any other personally identifying information from users of our chatbots.

While using our website, for people who request to meet with us or provide information, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name (“Personal Information”).


Like many site operators, we collect information that your browser sends whenever you visit our website (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze website traffic.


We may use your Personal Information to contact you with newsletters, marketing, or promotional materials.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of September 12, 2023, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us via e-mail at [email protected] or via phone at +1-720-336-1420.